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Privacy Policy

Effective Date: March 2026

ForeleadPack (“we,” “us,” or “our”) operates the website https://foreleadpack.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit an inquiry, or request a custom packaging quote.

1. Information We Collect

When you interact with our Site, particularly when requesting a quote or contacting us, we may collect the following categories of information:

  • Contact Information: Name, company name, email address, phone/WhatsApp number, and country/region.
  • Inquiry Details: Product requirements, packaging specifications, quantity, target lead time, and specific project notes.
  • Uploaded Files: Design references, artwork, or structural documents (e.g., PDF, AI, JPG) submitted for custom manufacturing.
  • Technical Data: IP address, browser type, device information, and website usage data collected automatically via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect strictly for legitimate business purposes, including:

  • Processing your quote requests and estimating manufacturing costs.
  • Communicating with you regarding project specifications, sampling, and shipping arrangements.
  • Sending you relevant industry updates, newsletters, or promotional materials (only if you have opted in).
  • Improving our website functionality, navigation, and overall user experience.
  • Complying with legal obligations, resolving disputes, and preventing fraud.

3. Sharing of Information & Third-Party Providers

We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third-party service providers who assist us in operating our Site, conducting our business, or serving our users.

These may include:

  • Website hosting platforms and data storage services.
  • Customer Relationship Management (CRM) tools to manage your inquiries and orders.
  • Third-party email marketing services to send updates or communications on our behalf.

These third parties have access to your Personal Information only to perform these specific tasks on our behalf and are legally obligated not to disclose or use it for any other purpose.

4. Data Retention

We will retain your personal information and uploaded project files only for as long as is necessary for the purposes set out in this Privacy Policy. We retain and use your information to the extent necessary to process active quotes, fulfill manufacturing orders, comply with our legal obligations, resolve disputes, and enforce our legal agreements.

5. Data Security

We implement appropriate data collection, storage, and processing practices, along with industry-standard security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, commercial data, and uploaded design files stored on our Site.

6. Cookies and Tracking Technologies

To enhance your browsing experience, our Site uses cookies. These technologies help us understand user behavior, remember your preferences, and facilitate targeted marketing. You can choose to set your web browser to refuse cookies, alert you when cookies are being sent, or manage your preferences through our website's cookie consent banner.

7. Your Privacy Rights (GDPR & CCPA)

Depending on your location, such as the European Economic Area (EEA), the UK, or California, you may have specific rights regarding your personal data under applicable data protection laws (including GDPR and CCPA):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction & Deletion (Right to be Forgotten): You can ask us to correct inaccurate data or delete your personal information and uploaded files, subject to certain legal and operational exceptions.
  • Right to Withdraw Consent: If you have subscribed to our marketing emails, you can unsubscribe at any time using the "unsubscribe" link provided in those emails.
  • California Residents (CCPA): We strictly adhere to the principle of not selling your personal information. You have the right to request information about the categories of personal data we have collected, used, and shared in the past 12 months.

To exercise any of these rights, please contact us at the email address provided below. We aim to respond to all legitimate requests within 30 days.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us: